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Shipping and Returns

Express Delivery with DHL Tracking and Tracking

Prices and Delivery Times on MisterDiscount:

For orders above € 50 purchase:

Delivery Standard is offered for orders over 50 € purchase in metropolitan France! The delivery time is from 5 to 7 maximum working days.

The carrier we use is DPD Standard because it is for us the most reliable, while offering competitive rates.

Delivery Fast is at the price of 4,90 € for orders over € 50 purchase in mainland France and is priced at € 3,90 for orders over € 150 purchase!

The delivery time is from 3 to 5 maximum working days.

The carrier we use is DHL Standard with fast option because it is for us the most reliable, while offering competitive rates.

Delivery Express is at the price of 5,90 € for orders over € 50 purchase in mainland France and is priced at € 4,90 for orders over € 150 purchase!

The delivery time is from 2 to 3 maximum working days.

The carrier we use is DHL Express because it is for us the most reliable, while offering competitive rates.

For orders below € 50 purchase:

Delivery Standard is priced at 5,90 € for orders of less than 50 € purchase in metropolitan France! The delivery time is from 5 to 6 maximum working days.

The carrier we use is DPD Standard because it is for us the most reliable, while offering competitive rates.

Delivery Fast is at the price of 7,90 € for orders over € 50 of purchase in mainland France!

The delivery time is from 3 to 5 maximum working days.

The carrier we use is DHL Standard with fast option because it is for us the most reliable, while offering competitive rates.

Delivery Express is at the price of 9,90 € for orders of less than 50 € purchase in metropolitan France!

The delivery time is from 2 to 3 maximum working days.

The carrier we use is DHL Express because it is for us the most reliable, while offering competitive rates.

All packages or packaging shipped are always protected and oversized.

Do you want to return a product?

The product you have received does not please you and you want to return it?

No problem ! You have 14 days to change your mind!

To return a product it's very simple, you just have to contact us beforehand (by email), so that we communicate to you our return address (which differs according to the type of product) and after acceptance, you will no longer have only to return the product to the address indicated.

After checking the condition of the returned product (product returned in its original packaging, unused, unsoiled, and as close as possible to the condition in which you received it), you will be reimbursed immediately.

In the case of a defect or a damaged product upon delivery, we will take care of the return costs.

It will be enough simply to prove to us that the article is damaged or presents a defect at the reception (by sending us photos or an explicit video) and after study and acceptance of your request, we will refund you the article, as well as the associated return costs.

We will consider that if the product is defective on receipt or that the quality is not there, it is not you who chose it, and therefore, that it is not up to you to pay the costs incurred to return it!

We can also study together (within the limits of available stocks and current offers), the possibility of exchanging the product concerned, so that you can obtain a new product that is 100% functional and that meets all the quality criteria announced.

Customer satisfaction is very important to us, so in any case, we will always listen to you, no matter what the problem is!

To contact us it's very simple, you can write to us at return@misterdiscount.eu (email address dedicated to the product return) or call us at + 33 (0) 5.62.29.43.65 to explain the problem.

 

The MisterDiscount team is always present, in order to bring you the best possible experience and ensure that you are always delivered as quickly as possible, while having an impeccable product.

If something is wrong with your delivery, we suggest that you return the product and give you a refund.

We wish you a pleasant visit to our store!